Dispute Resolution Policy

At Bargain Breeze LLC, the owner of Giftoozle.com, we strive to provide the best possible customer service and products. We recognize that disputes may arise from time to time, and we have established this Dispute Resolution Policy to ensure that disputes are resolved fairly and efficiently.

Scope
This policy applies to all disputes arising from transactions made on Giftoozle.com, including disputes related to purchases, payments, refunds, product quality, and any other issue that may arise.

Process
If a dispute arises, the following process will be followed:

1. Contact Giftoozle.com: If you have a dispute, please contact us at [email protected] as soon as possible, and we will make every effort to resolve the issue promptly.
   
   
2. Provide Information: To help us resolve the dispute, please provide us with as much information as possible, including your order number, the item in question, and a clear description of the issue.
   
   
3. Investigation: Once we receive your dispute, we will investigate the issue and may contact you for further information. We will make every effort to resolve the issue to your satisfaction.
   
   
4. Mediation: If we are unable to resolve the dispute through direct communication, we may suggest mediation by a neutral third party. We will work with you to select a mediator and will cooperate fully in the mediation process.
   
   
5. Arbitration: If the dispute remains unresolved after mediation, we may suggest binding arbitration as a final resolution. The arbitration will be conducted by a neutral third party, and the decision will be binding.
   
   Costs
   Giftoozle.com will bear the costs of any mediation or arbitration, except for any attorney's fees incurred by either party. If you choose to hire an attorney, you will be responsible for your attorney's fees.
   
   Governing Law
   This Dispute Resolution Policy shall be governed by the laws of the State of New Mexico, USA, without regard to its conflicts of law provisions.
   
   Contact Us
   If you have any questions or concerns about this Dispute Resolution Policy, please contact us at [email protected].
   
   Changes to this Policy
   We may update this Dispute Resolution Policy from time to time. We will post the updated policy on the website and indicate the date of the last revision.